KPIs
Download as
Year
Q1 2020
Q2 2020
Q3 2020
Q4 2020
Q1 2021
Q2 2021
Q3 2021
Q4 2021
Q1 2022
Q2 2022
Q3 2022
Q4 2022
Q1 2023
Q2 2023
Q3 2023
Q4 2023
Q1 2024
Q2 2024
Q3 2024
Q4 2024
Product
Net Promoter Score (NPS)
Year
23
46
99
76
70
21
44
76
19
58
33
41
33
81
73
98
55
41
30
48
Tobacco
Net Promoter Score (NPS)
Year
94
46
85
95
81
9
91
80
84
74
60
87
55
35
17
84
88
71
57
38
Cannabis
Net Promoter Score (NPS)
Year
23
44
97
49
32
57
73
41
59
40
92
59
87
100
82
23
53
56
12
22
Tobacco
Net Promoter Score (NPS)
Year
31
23
55
100
58
68
1
60
95
8
66
2
31
79
43
23
15
55
83
83
Heated Tobacco
Net Promoter Score (NPS)
Year
66
53
29
48
98
73
18
9
100
43
7
32
15
60
11
67
35
41
49
27
Cannabis
Net Promoter Score (NPS)
Year
86
10
49
2
43
75
89
51
90
41
17
77
2
37
68
46
18
81
4
51
Cannabis
Net Promoter Score (NPS)
Year
5
72
59
24
65
49
93
91
88
92
24
59
95
58
100
2
67
27
83
34
Cannabis
Net Promoter Score (NPS)
Year
31
13
48
25
40
59
38
65
39
92
30
74
82
18
53
81
9
28
98
95
Cannabis
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
Product
Country
Product
2016
2017
2018
2019
2020
2021
2022
2023
2024
2025
2026
Product
Product